Terms & Conditions – HillnHill-Home Furnish Product

Published Date:18/02/2025 Version:1.0.0.0

Welcome to HillnHill.com! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree, please do not use our services.

1. INTRODUCTION

1.1. HillnHill.com (“we,” “us,” “our”) is an online platform for home furnishing accessories, registered and operating in the United Kingdom.
1.2. Company Registration Number:

1.3. VAT Number:

2. DEFINITIONS

“Website” refers to www.hillnhill.com.
“User,” “Customer,” “You” means any person who accesses or uses our platform.
“Products” means any goods available for purchase on our website.

3. ELIGIBILITY

3.1. You must be at least 16 years old to place an order.
3.2. By using this website, you confirm that you are legally capable of entering into binding contracts under The Consumer Rights Act 2015.

4. ORDERS AND CONTRACT FORMATION

4.1. Order Confirmation: When you place an order, you will receive an email confirmation. This constitutes an acknowledgment, not acceptance.
4.2. Contract Formation: A legally binding contract is formed when we dispatch the goods to you.
4.3. Right to Refuse: We reserve the right to refuse or cancel any order under our discretion (e.g., suspected fraud, stock unavailability, pricing errors).

5. PRICING AND PAYMENT

5.1. Prices: All prices are listed in GBP (£) and include applicable VAT as per The Value Added Tax Act 1994.
5.2. Payment Methods: We accept major credit/debit cards, PayPal, and other listed payment options.
5.3. Secure Transactions: Payments are processed through encrypted third-party payment gateways, compliant with Payment Services Regulations 2017.

6. DELIVERY POLICY

6.1. Shipping Locations: We deliver within the United Kingdom. International delivery is subject to additional terms.
6.2. Delivery Timeframes: Estimated delivery times are specified during checkout. Delays may occur during public holidays or unforeseen circumstances.
6.3. Risk of Loss: Risk of damage or loss passes to you upon delivery as per Section 29 of the Consumer Rights Act 2015.

7. RETURNS AND REFUND POLICY

7.1. Right to Cancel: You have 14 days from receiving your order to cancel under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013.
7.2. Return Conditions: Items must be unused, in original packaging, and accompanied by proof of purchase.
7.3. Refund Process: Refunds are processed within 14 days of receiving returned goods.
7.4. Non-Returnable Items: Custom-made, perishable, and hygiene-sensitive products are exempt from returns.

8. WARRANTY AND LIABILITY

8.1. Product Quality: Goods are sold in compliance with The Consumer Rights Act 2015 – they must be fit for purpose, of satisfactory quality, and as described.
8.2. Defective Products: You are entitled to a repair, replacement, or refund if the goods are faulty within 30 days of delivery.

9. USER ACCOUNTS

9.1. Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials.
9.2. Misuse: We reserve the right to suspend or terminate accounts involved in fraudulent or unauthorized activities.

10. INTELLECTUAL PROPERTY

10.1. Owner ship: All website content, including images, logos, and text, is owned by HillnHill.com and protected under UK Copyright Law (Copyright, Designs and Patents Act 1988).
10.2. Use Restrictions: Unauthorized use or reproduction of content is prohibited.

11. DATA PROTECTION AND PRIVACY

11.1. Compliance: We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.
11.2. Data Use: Information is used for order processing, customer service, and marketing (with your consent).
11.3. Third-Party Sharing: Data is shared only with trusted partners for payment and delivery purposes.

12. LIMITATION OF LIABILITY

12.1. We are not liable for indirect, incidental, or consequential damages.
12.2. Force Majeure: We are not responsible for delays or failures beyond our control (e.g., natural disasters, supply chain issues).

13. GOVERNING LAW AND JURISDICTION

13.1. These Terms are governed by and interpreted in accordance with the laws of England and Wales.
13.2. Disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. AMENDMENTS

14.1. We reserve the right to update these Terms at any time. Changes will be posted on the website with the updated Effective Date.
14.2. Your continued use of the website indicates acceptance of the revised terms.